Customer Care

Customer Service solution

 
     
 
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Customer Care

 

"The sale isn't over until the customer is satisfied..."

 

Our customer care strives to meet every customers needs. Our team understands the importance of personal and attentive care. Our customer care team has every utility they need only a click away, which contributes to quick and accurate responses to the customers needs. Below are a few of the utilities our customer care team has.

  • Proof of Delivery Image Scanning - Each agent can retrieve a proof of delivery right from their desk. Which they can send to email, fax or printer. This means no waisted time getting up and searching through filing cabinets.
  • Real Time Data Collection - Our entire system collects all data in real time.
  • "One Stop Shopping" - Our two locations are intergrated together, which enables each location to provide customer care for the other location.

 

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"Committed to Excellence"



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